Description : French-speaking Customer Care Agent for Airbnb. Company : City Job Offers. Location : Lisboa

Are you a French speaker? Would you like to develop your career in an innovative and fast-growing company based in Lisbon? We offer you an exciting position with great benefits and career opportunities in sunny Portugal. We are looking for French speakers to provide high-quality customer service via different channels.

️ Meet your next company

Work for Airbnb, a world-known American company that operates an online marketplace of homestays for holiday rentals and tourism activities. Their platform is accessible via the website and mobile app.

✨ Your profile

• Fluent French speaker and proficient in English (B2).
• Excellent communication and interpersonal skills.
• Ability to troubleshoot.
• Customer-oriented.
• Ability to multitask, prioritize, and manage time effectively.

❤️ Perks & benefits

• Competitive salary
• Possibilities to join the international mobility program.
• Join a dynamic work environment.
• Private health insurance from day one (including eyecare & dental care)
• Performance bonus.

✅ Your day-to-day

• Management of incoming calls.
• Diagnosis and analysis of issues encountered by the clients.
• Identify and assess customers’ needs to achieve satisfaction.
• Log and analyze technical service inquiries and identify trends.
• Follow communication procedures, guidelines, and policies.

Apply now!